Privacy Policy
At Naturexpress, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.naturexpress.in and interact with our services. By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect different types of information to improve our services, including:
- Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you make a purchase or contact us.
- Non-Personal Information: Browser type, IP address, device information, and browsing activity collected through cookies and similar technologies.
- Order & Transaction Details: Purchase history, payment method (processed securely via third-party payment gateways), and shipping details.
2. How We Use Your Information
We use the collected information for:
- Processing and fulfilling orders
- Personalizing your shopping experience
- Sending updates, promotions, and marketing communications (with your consent)
- Improving website functionality and user experience
- Responding to inquiries and customer support requests
- Complying with legal and regulatory obligations
3. Sharing of Information
We do not sell, rent, or trade your personal information. However, we may share your information with:
- Service Providers: Third-party logistics, payment processors, and marketing partners to facilitate services.
- Legal Authorities: When required by law or to protect our rights and prevent fraudulent activities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
4. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, analyze website traffic, and provide personalized recommendations. You can manage your cookie preferences through your browser settings.
5. Data Security
We implement security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.
6. Your Rights & Choices
You have the right to:
- Access, update, or delete your personal information
- Opt-out of marketing communications
- Request information about how your data is being used
- Disable cookies through your browser settings
To exercise these rights, contact us at chetan.pratap@naturexpress.in
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, and we encourage you to review it regularly.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Naturexpress
Email: chetan.pratap@naturexpress.in
Phone: +91- 8077170715
- Standard Delivery: 4-7 business days within India.
- Express Delivery: 2-5 business days within India.
- International Delivery: 7-14 business days, subject to customs clearance.
By using our website, you acknowledge that you have read and understood this Privacy Policy.